Privacy Policy
Last Updated: February 10, 2026
1. Introduction
The GTC Group ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.globaltransportconsultinggroup.com (the "Site") or engage our consulting services (the "Services").
By accessing the Site or using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you interact with the Site or engage our Services. This includes:
Booking Form Submissions: When you schedule a discovery call or consultation through our Site, we collect your name, email address, phone number, fleet size, preferred date and time, and any additional message you provide.
Website Service Signup: If you express interest in our brand and marketing services, we collect your company name, contact name, email address, phone number, current website URL, and any additional notes.
Engagement Information: When you become a client, we may collect additional business information necessary to provide our Services, including but not limited to operating authority details, insurance documentation, current contracts, rate agreements, fleet and driver information, and financial data relevant to cost reduction and revenue growth analysis.
Communications: When you contact us via email, phone, or other means, we may retain the contents of those communications and any information you provide therein.
2.2 Information Collected Automatically
When you visit the Site, our servers and third-party service providers may automatically collect certain technical information, including:
Log Data: Your IP address, browser type and version, operating system, referring URL, pages visited on the Site, date and time of access, and time spent on pages.
Device Information: Information about the device you use to access the Site, including device type, screen resolution, and unique device identifiers.
2.3 Cookies and Similar Technologies
The Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you decline cookies, some features of the Site may not function properly. We currently do not deploy third-party advertising cookies or cross-site tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, manage, and improve our consulting services, including conducting cost analyses, negotiating rates, securing lanes, and performing market research on your behalf.
Communication: To respond to your inquiries, schedule consultations, send service-related notifications, and provide updates about your engagement. This includes sending SMS notifications to confirm booking submissions and important service updates.
Site Operations: To operate, maintain, and improve the Site, monitor usage patterns, and ensure security and proper functioning.
Business Analysis: To aggregate and anonymize data for internal analytics, industry benchmarking, and improving our service offerings. Aggregated data that does not identify individual clients may be used for marketing and educational content.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect the rights, property, or safety of The GTC Group, our clients, or the public.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
Service Providers: We share information with third-party service providers who assist us in operating the Site and delivering the Services. These providers include our database hosting provider (Supabase), our SMS notification provider (Telnyx), and our web hosting provider (Vercel). These providers are contractually obligated to use your information only for the purposes of providing their services to us and to maintain appropriate security measures.
On Your Behalf: In the course of providing our Services, we may share your business information with insurance providers, fuel program vendors, maintenance networks, and potential shipper partners as necessary to negotiate rates and secure services on your behalf. We will only do so as authorized by your service agreement.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
5. Data Storage and Security
Your information is stored on secure servers provided by our hosting and database partners within the United States. We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk when providing information to us electronically.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our Services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Booking and inquiry data submitted through the Site is retained for up to two (2) years after the last interaction. Client engagement data is retained for the duration of the engagement and for a reasonable period thereafter to comply with legal and accounting requirements. You may request deletion of your data at any time by contacting us (see Section 10).
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:
Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request correction of inaccurate or incomplete personal information.
Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
Opt-Out: The right to opt out of certain data processing activities, including marketing communications.
To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
8. State-Specific Privacy Rights
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information. These include the right to know what personal information we collect and how it is used, the right to request deletion, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell your personal information as defined under the CCPA/CPRA.
Other U.S. States
Residents of other states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others) may have similar rights under their respective state laws. We are committed to honoring data subject rights in accordance with applicable law. To exercise any rights available to you, please contact us using the information in Section 10.
9. Children's Privacy
The Site and Services are not directed to individuals under the age of 18 and are intended for business use only. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe a child has provided us with personal information, please contact us immediately using the information in Section 10.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site or Services after any modifications constitutes your acceptance of the updated Privacy Policy.